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*jenny*
Joined: 10 Apr 1980 Posts: -4
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Posted: Thu Dec 20, 2001 2:28 am Post subject: |
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My account starting balance was $5029 and i now have a balance of $7735 so my percentage should be over 50% however your comp shows my starting balance as $7700? so my percentage is much lower - can you adjust this for me - I will not make any withdrawals or deposits in the weekend in future as it continually comes out wrong.
Thankyou for your help |
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*dealer*
Joined: 10 Apr 1980 Posts: -1
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Posted: Thu Dec 20, 2001 1:22 pm Post subject: |
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Yes , we see . Programmer promises me to sort out this problem at the week end coz it is not easy as he has thought .
I think you will have opportunity to change balance at the week end.
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*dealer*
Joined: 10 Apr 1980 Posts: -1
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Posted: Thu Dec 20, 2001 1:29 pm Post subject: |
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| I see contest . Of course I understand it is important for competitions result |
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*jenny*
Joined: 10 Apr 1980 Posts: -4
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Posted: Thu Dec 20, 2001 2:31 pm Post subject: |
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| Thankyou so much for fixing my balance my percentage is looking much better. |
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*jenny*
Joined: 10 Apr 1980 Posts: -4
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Posted: Thu Dec 20, 2001 2:39 pm Post subject: |
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I see how the problem is occuring though, you used to close off our last weeks accounts on the Saturday which gave us the weekend to make withdrawals or deposits but for the last several weeks this is not done till midnight Sunday which means any losses or gains we had from the previous week are closed off just after midnight on monday morning, as with mine where i started my week with two large losses which where taken on the 10th december but closed on the 17th December (mondays first trading day) at 00.01am so they came under my new weeks trading, whereas when they where closed on the saturday they came up for Sunday which had no affect on the next weeks trading.
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